We make no claims or representations in relation to the emotional, health or commercial benefits of using any digital content made available on the Website/Mobile App (our “Products”) and the information provided on the Website/Mobile App is no substitute for professional or government advice where applicable. If you are concerned about the policy, information or fact you are advised to consult your department/ affiliated organisation.
You must be over the age of 13 years to use the Website/Mobile App and purchase our Products (and must be over 18 years of age to take additional tests in the Members Area).
The official text is the English version of the Website/Mobile App . Any discrepancies or differences created in the translation to other languages are not binding and have no legal effect for any purpose. If any questions arise related to the accuracy of the information contained in the non-English versions of the Website/Mobile App , please refer to the English version of the Website/Mobile App which is the official version.
Please note that these Terms and Conditions of Use and Purchase may be amended from time to time. Notification of any changes will be made by posting new terms onto the Website/Mobile App . In continuing to use the Website/Mobile App you confirm that you accept the then current terms and conditions in full at the time you use the Website/Mobile App .
You can access many areas of the Website/Mobile App without registering or subscribing but if you wish to view certain content or access certain services, you may be required to register with the Website/Mobile App .
If you register with the Website/Mobile App you may be required to create a password. In order to prevent fraud, you must keep this password confidential and must not disclose it or share it with anyone. If you know or suspect that someone else knows your password you should notify us by contacting firstname.lastname@example.org immediately.
If we have reason to believe that there is likely to be a breach of security or misuse of the Website/Mobile App through your account or the use of your password, we may require you to change your password or we may suspend your account. Until you have changed your password or we have reactivated your account you may not be able to access certain parts of the Website/Mobile App .
You agree that all personal information that you supply to us will be accurate, complete and kept up to date at all times. We may use the information provided to us to contact you.
You may not have more than one registration with the Website/Mobile App . We reserve the right at our discretion to delete or cancel the registration of any person who in our opinion possesses more than one profile at any time.
We reserve the right to cancel any registration at any time and for any reason.
We offer digital content for purchase on the Website/Mobile App .
At the time you place any order for which payment is required you must give authority for payment. We may take payment from you at any time between you placing the order and us dispatching the goods or you requesting the download of digital content.
Your order is an offer to purchase from us. There will be no contract of any kind between you and us unless and until we actually take payment from you. At any point up until then, we may decline to supply the goods or digital content to you without giving any reason. If we take payment and subsequently fail to dispatch the goods or make the digital content available to you for any reason we will refund you in full.
The prices payable for the items that your order are clearly set out on the Website/Mobile App . If, by mistake, we have under-priced an item, we will not be liable to supply that item to you at the stated price provided that we notify you before we dispatch or make available the item concerned.
Payments are made through the Website/Mobile App electronically. When you pay by credit or debit card you consent to us carrying out certain checks which include obtaining authorisation from your card issuer to ensure you have adequate funds and for security reasons. This may involve validating your name, address and other personal information with your bank or credit reference agencies if necessary.
For our subscription-based services, payments are due for any month or year on the same or closest date to the day you made your first payment.
We may change our fees at any time by posting new fees on our Website/Mobile App .
All prices shown are in Indian National Rupee (INR), unless specified otherwise, and include GST, where applicable.
If you are not happy with any digital content or product that you have purchased from the Website/Mobile App , we will offer you a refund within 7-9 days of purchase, subject to the provisions below.
For our subscription-based services, we will only be able to refund the last payment linked to your subscription.
By requesting a refund, you certify that you have deleted all copies of digital content downloaded from or otherwise accessed on the Website/Mobile App , or sent to you by other means.
Gift codes and custom orders are non-refundable and non-exchangeable.
This does not affect your statutory cancellation rights under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013.
In order to obtain a refund, you must warrant to us that you have (i) not shared any copies of the relevant Premium service/product(-s) or premium content from our solutions/product with any other person and (ii) deleted or destroyed all copies of these materials that you have in your possession.
We reserve the right to refuse a refund if:
Unless otherwise stated, we or our licensors, own the intellectual property rights in the Website/Mobile App and material on the Website/Mobile App , including all Products, including but not limited to copyright and associated moral rights, trade marks, get-up, and unregistered rights, goodwill, know-how, software, database rights, and all other intellectual property rights. Subject to the licence below, all these intellectual property rights are exclusively reserved. Where the Products feature the intellectual property of third parties which we do not own this is clearly stated.
Without prior consent from us you must not:
You must not use the Website/Mobile App in any way that causes, or may cause, damage to the Website/Mobile App or impairment of the availability or accessibility of the Website/Mobile App ; or in any way which is unlawful, illegal, fraudulent or harmful, or in connection with any unlawful, illegal, fraudulent or harmful purpose or activity.
You must not use the Website/Mobile App to copy, store, host, transmit, send, use, publish or distribute any material which consists of (or is linked to) any spyware, computer virus, Trojan horse, worm, keystroke logger, rootkit or other malicious computer software.
You must not conduct any systematic or automated data collection activities (including, without limitation, scraping, data mining, data extraction and data harvesting) on or in relation to the Website/Mobile App without our express written consent. You must not infringe the rights in any digital Products that are sold through the Website/Mobile App .
You must not use the Website/Mobile App to transmit or send unsolicited commercial communications.
You must not use the Website/Mobile App for any purposes related to marketing, excluding Product reviews, without our express written consent.
You must not use the Website/Mobile App or Products for any business-related assessments, including, but not limited to, pre-employment tests or employee evaluation.
You are solely responsible for any content that you publish on the Website/Mobile App or communicate to other users. You will not post on the Website/Mobile App , or transmit to other users:
You agree that you shall not:
We may offer opportunities for users to post content to our Website/Mobile App (“Content”), e.g. in the form of discussion posts, comments, or private messages.
We may remove Content from the Website/Mobile App for any reason but in particular, content which does not comply with our standards may be removed.
By publishing any Content on the Website/Mobile App you confirm that:
Any Content that you publish on the Website/Mobile App will be your personal responsibility. You will be personally liable for all claims relating to defamation, breach of intellectual property, privacy or any other claim arising from your Content.
You agree to indemnify us in relation to any liability we may suffer as a result of any claims relating to defamation, breach of intellectual property, privacy or any other claim arising from your Content.
By submitting Content, you grant us a perpetual, royalty-free, irrevocable, non-exclusive, worldwide, unrestricted license to reproduce, perform, prepare derivative works, distribute copies or publicly display Content in any medium and for any purpose (including commercial purposes), and also to authorize others to do so.
You agree that you will not publish any offensive, inaccurate, misleading, defamatory, fraudulent or illegal Content.
In particular you agree not to publish (or otherwise use the Website/Mobile App to distribute) any Content which:
We reserve the right to remove any Content from the Website/Mobile App at any time and for any reason.
If you contribute to the translations of our Website/Mobile App or Products by using our translation tool, the following terms will also apply:
We will make all reasonable efforts to identify and remove content that is defamatory or infringing on intellectual property rights when notified but cannot be responsible where you have failed to provide the relevant information.
We do not warrant the completeness or accuracy of the information published on this Website/Mobile App or in any of the Products that we may sell to you nor do we commit to ensuring that the Website/Mobile App remains available or that the material on the website/Mobile App is kept up to date. The Website/Mobile App is provided on an ‘as is’ basis and we reserve the right to suspend the Website/Mobile App and our provision of any services at any time without notice.
To the maximum extent permitted by applicable law, we exclude all representations, warranties and conditions relating to this Website/Mobile App and the use of this Website/Mobile App (including, without limitation, any warranties implied by law in respect of satisfactory quality, fitness for purpose and/or the use of reasonable care and skill). Where you use the Website/Mobile App or the Products you confirm that you are solely responsible for any actions or decisions made as a result of such use. We make no representations as to the accuracy of any Product including details related to, but not limited to, government policy (-s), welfare schemes and other related information.
Nothing in this Website/Mobile App or our Products should be construed as legal, departmental, government, business, or any other advice. All materials are for informational purposes only.
Where the Website/Mobile App contains links to third party website/Mobile App s we make no representation in relation to the content contained on third party website/Mobile App s and you agree to use these website/Mobile App s at your own risk. We will not form part of any agreement or contract with any third party website/Mobile App you visit through our website/Mobile App .
We will not be liable to you in respect of any losses arising out of any event or events beyond our reasonable control, including but not limited to industrial action, labour shortage, failure of our suppliers, natural disaster, transport disruption or failure, legislative or governmental intervention, or any other cause beyond our reasonable control (“Force Majeure”).
Our Products are not intended for business use and you use our Products in any business, employment or government affairs context at your own risk. In particular, to the extent that you use our Products for business use we will not be liable to you in respect of any business losses, including (without limitation) loss of or damage to profits, income, revenue, use, production, anticipated savings, business, contracts, commercial opportunities or goodwill. We will not be liable for any commercial or human resources decisions made in connection with the use of our Products nor will we be liable for any consequential liability in relation to employment disputes including but not limited to wrongful and unfair dismissal. We provide information and materials relating to (blue/grey collar) worker types. This information cannot provide (and is not intended to provide) comprehensive coverage of the relevant issues. Our content should always be used in conjunction with other information, advice and training.
You should ensure that any decisions made or implemented by you after viewing our content or materials are made taking into account other factors (apart from the information we provide) of which you and your advisers should be aware including professional advice and you should ensure that you have consulted relevant professionals.
We will not be liable to you in respect of any emotional or mental distress in connection with using our Products except to the extent that such damage is caused by our negligence.
We will not be liable to you in respect of any loss or corruption of any data, database or software.
We will not be liable to you in respect of any special, indirect or consequential loss or damage. Any decisions made or actions taken by you on the basis of information provided on or via the Website/Mobile App are at your sole discretion and risk. You should obtain professional advice where necessary.
The content published on the Website/Mobile App will include views and opinions submitted by users. We do not endorse any views or opinions made by the users of the Website/Mobile App .
In the event that you have a dispute with any other user arising from their use of the Website/Mobile App , you agree to pursue such claim or action independently of us, and you release us from all claims, liability and damages arising from any such dispute.